Pre-Order Policy

Pre-orders allow us to see how much product we should order and what we are expecting to sell.

All Pre-orders are a binding agreement to you purchasing such items and are non-refundable and non-transferable. All pre-orders may be cancelled within 48 hours but will be assessed a 15% cancellation fee. After 48 hours pre-orders sales are final and non-refundable for any reason. No order shall be fulfilled until every item is in stock.

Please make sure you separate orders by estimated release dates if you wish to receive items as they come in stock. In stock items will be held until all pre-order items are in stock if they are in the same order.

Please refer to the Box Condition Policy for pre-order box condition expectations.

Expected Ship Dates
Pre Orders dates are subject to date change without notice. The dates supplied are estimates given by Funko and it’s affiliates. Changes in shipment dates from Funko do not warrant a refund or compensation.
These dates are an estimation and things change from time to time.

Any pre-order that is delayed for more than 1 year from the original pre-order ETA set on our website, will be credited in full to the relevant customers by means of store credit. This however, excludes any item that is already in transit from suppliers.

If there is a change in dates, we do our best to update our customers!

Please check here for eta on pre-order items:
https://www.kitsunerelics.co.za/funko-pre-order-etas/